Zero Spam Policy
We will never sell, rent, or trade your contact info with third-party marketing brokers.
Secure Storage
256-bit SSL encryption and strict access controls safeguard your inquiries.
DPDPA & RERA Compliant
Governed under India’s Digital Personal Data Protection Act 2023 & IT Act 2000.
Introduction & Scope
Welcome to Nalam Homes (“Company”, “we”, “our”, or “us”). We are a premier residential real estate development and custom construction firm with operations based in Sevvapet, Thiruvallur District, Tamil Nadu, India.
This Privacy Policy governs the collection, processing, storage, and protection of personal data obtained through:
- Our official website (https://nalamhomes.com);
- Digital enquiry forms, site visit bookings, and downloadable floor plan requests;
- Direct telephone consultations, SMS, WhatsApp Business conversations (+91-7010015737);
- Walk-in visits at our Sevvapet site office (Plot No: 505, FCI Colony, Railway Station Road, Sevvapet – 602025);
- Contractual real estate purchase and construction agreements.
By accessing our website or communicating your property requirements to us, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Information We Collect
We collect only relevant, adequate, and essential data necessary to deliver top-tier real estate and home construction services. This information falls under the following categories:
A. Personal Identifiers (Voluntarily Provided)
When you submit an enquiry form, schedule a site visit, or message us on WhatsApp, we collect:
- Full Name
- Mobile Phone Number and WhatsApp Number
- Email Address
- Current City / Residential Area
B. Real Estate & Housing Requirements
To help you discover the exact property matching your lifestyle:
- Preferred home configuration (e.g., 2 BHK or 3 BHK individual house / villa)
- Budget range (e.g., ₹31 Lakhs to ₹46 Lakhs)
- Preferred possession timeline (Ready-to-move vs Under Construction vs Custom Build on owned plot)
- Site visit date & appointment schedule preferences
C. Bank Loan Assistance Information (Strictly Optional)
If you request our assistance in securing home loans through our partner nationalized and private banking institutions (such as SBI, HDFC Bank, LIC Housing Finance, ICICI Bank), you may choose to share financial eligibility indicators (such as employment status, approximate annual income, and CIBIL score tier). This data is treated with utmost banking-grade confidentiality.
D. Technical & Usage Telemetry
When you browse nalamhomes.com, our web server and analytics systems automatically log:
- IP address and approximate geographic location (City/State level)
- Browser type, device model, operating system, and screen resolution
- Referring URLs, pages viewed, time spent per page, and navigation paths
How We Use Your Data
Your personal data is used solely for genuine, legitimate business purposes related to your home purchase or construction project:
Legal Grounds for Processing (India DPDP Act 2023)
In full compliance with India’s Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011, we process personal data under the following legitimate grounds:
- Explicit User Consent: When you provide your telephone number, email, or WhatsApp message requesting information, you explicitly authorize Nalam Homes representatives to contact you.
- Contractual Performance: Processing necessary for executing sale agreements, construction contracts, and property handover documentation.
- Compliance with Legal Obligations: Mandatory compliance under Tamil Nadu Real Estate Regulatory Authority (TNRERA), Directorate of Town and Country Planning (DTCP), and Sub-Registrar property registration statutory rules.
Third-Party Disclosures & Sharing
🛡️ Our Solemn Commitment: Nalam Homes NEVER sells, rents, leases, or trades your personal information to external telemarketers, lead aggregators, or brokers.
We disclose your data only to trusted third parties strictly when required to fulfill your real estate request:
- Financial Institutions & Housing Loan Officers: Only if you explicitly request home loan approval through nationalized/private banks (e.g., SBI, HDFC, LIC Housing Finance).
- Legal Advisors & Title Verification Counsel: For legal opinion scrutiny, parent document verification, and Patta transfer paperwork.
- Technical Infrastructure Partners: Secure web hosting (Hostinger) and analytics tools (Google Analytics) under strict non-disclosure obligations.
- Government & Statutory Authorities: Only when strictly mandated by court order or applicable Indian real estate laws.
Data Security & Safe Storage
We implement comprehensive organizational and technical security protocols to safeguard your personal data from unauthorized access, disclosure, or modification:
Your Rights as a Data Principal
Under the Digital Personal Data Protection Act (DPDPA 2023), you hold clear legal rights over your personal data:
- Right to Summary & Access: You can request a summary of the personal data we hold about you.
- Right to Correction & Erasure: You can ask us to update inaccurate records or permanently erase your contact information if you no longer seek property assistance.
- Right to Withdraw Consent: You may opt out of SMS or WhatsApp updates at any time by simply replying “STOP” or messaging our helpline.
- Right of Grievance Redressal: You have the right to swift resolution of any data privacy concern.
Data Retention Period
We retain personal data only for as long as necessary to achieve the specific purposes for which it was gathered:
- General Inquiries: Retained for 24 months to assist in future property searches, after which it is archived or securely expunged upon request.
- Executed Construction & Sale Contracts: Retained for the statutory period mandated under Indian property, tax, and real estate laws (minimum 8 years) to facilitate warranty, structural support, and municipal documentation.
Grievance Officer & Contact Details
In accordance with the Information Technology Act 2000 and DPDPA Rules, our designated Grievance & Compliance Officer is detailed below: